私隱政策
任何瀏覽搵地板網上商店的人士或或登記使用搵地板網上商店的服務或網上內容 (以下簡稱為「服務」) 的人士的私隱權。我們會確保所收集、傳送、儲存及使用的個人資料將遵照香港特別行政區法例第486章《個人資料(私隱)條例》(以下簡稱為「條例」)的規定處理。
「個人資料」一詞含有條例所解釋的意義。
收集個人資料的目的及用途
你毋須提供任何個人資料以瀏覽或使用本網頁。當你登記使用搵地板網上商店的服務或網上內容，搵地板網上商店會收集你的個人資料使我們能夠為你提供服務。你可拒絕向搵地板網上商店提供個人資料，但在此情況下，搵地板網上商店可能無法為你提供服務。閣下提供個人資料，即代表閣下同意搵地板網上商店按本私隱政策聲明使用閣下的個人資料。
搵地板網上商店從你收集所得的個人資料可能會用於以下用途：
識別你的身分及你開設的任何賬戶
為你提供服務
核實身分及／或作信貸審查
為你處理與服務有關的付款指示或追收欠款
處理訂單、開出賬單及履行訂單直接促銷我們的 服務
直接促銷本公司業務夥伴的產品及服務
為你設計所需服務
進行市場研究、統計分析及行為分析
進行顧客數據分析及分析你的購物喜好
設計本公司網站及內容，迎合你的特定喜好
為你提供客戶服務
處理你的投訴及賬戶查詢
防範及阻止欺詐
審計
按適用法律、規則及規例的規定作出披露
任何與收集個人資料的原來目的直接有關之其他用途
所收集的個人資料類別
搵地板網上商店所收集的個人資料可能包括：
- 你的個人資料及聯絡資料，如姓名、性別、出生日期、身分證號碼、電話號碼、社交媒體連結、電郵地址、住址、郵寄地址及/或寄發賬單的地址；
- 你的商業資料，如公司的名稱及職銜；
- 你的賬戶資料，如信用卡賬戶號碼首尾4位數或用戶賬號；
- 你的家庭收入及個人興趣；及
- 你的電腦或移動裝置IP地址、即時位置資料、瀏覽器設定、瀏覽紀錄及／或其他互聯網記錄的資料。
個人資料之保密、披露及保安
除非取得你的書面同意，搵地板網上商店不會為得益而以你的個人資料及聯絡資料進行交易。 搵地板網上商店收集及持有關於你的個人資料均會被保密處理；但若需要按法例的規定或要求而履行法律責任，或為你提供服務，或執行收集個人資料的原來目的或直接有關之目的，本公司有可能會向下述人士披露該等資料（不論其身處香港或香港境外）：
具管轄權的法院、執法機關、或其他政府法定或監管部門、機構或組織
本公司之聯繫公司、參與服務銷售及市場推廣或行政，或提供貨品╱服務的賣家或承辦商、代理或其他服務供應商
任何對本公司有保密責任的其他人士，包括已承諾保密該等資料的公司集團成員、資訊科技顧問、資料處理承辦商、審計師、會計師、或律師、銀行、金融機構、信用卡發行公司或追收欠款服務公司
任何由你傳送或登載於搵地板網上商店任何部份的問題、意見、建議或資料，除個人資料外，均視作以非保密及非專有資料的形式自願提供予本公司。我們有權自行將該等資料在其他地方使用、複製、披露、傳送、刊載及/或登載，包括但不限於為服務的開發和推廣及為滿足客戶的需要等目的，而將該等資料提供給任何聯繫公司。
搵地板網上商店將盡一切合理的努力以確保搵地板網上商店持有的所有個人資料均儲存於可靠穩妥及安全的地方。
我們會盡力將收集到的所有個人資料保密。然而，請你理解我們不可能保證傳輸資料的安全。
將個人資料轉移至香港以外地方
若在運作上有需要，本公司會將個人資料轉移至香港特別行政區以外的地方以達到收集此等資料之目的，或直接與其有關之目的。 任何有關的資料轉移都會遵照條例之規定及約束。
個人資料的保存
除非法律規定要求搵地板網上商店須保存你的個人資料一段特定的時間，搵地板網上商店只會將個人資料保存至達到收集個人資料之原來目的，或直接與其有關之目的為止。
直接促銷
搵地板網上商店擬將向你收集的個人資料用於直接促銷用途，就此而言，本公司須要取得你的同意。本公司持有你的姓名、電話號碼聯絡地址、社交媒體連結、產品及服務組合資料、交易模式及行為、瀏覽紀錄、節目收看習慣、個人興趣，本公司可使用有關資料作直接促銷我們的服務，以及以下我們的業務夥伴的產品及服務，或搵地板網上商店的產品或服務類別之用。
搵地板網上商店可透過郵件、電話、社交媒體連結、短訊、文字／圖像／視像訊息、傳真、電郵等方式聯絡你。如果你不希望收到我們發出的任何直接促銷通訊，可以隨時透過你的註冊賬戶或我們提供的取消訂閱連結更新你的喜好。在收到你通知後，我們將停止使用你的個人資料作直接促銷之用，並不會就此向你收費。
使用「曲奇」檔案 (COOKIES)
「曲奇」檔案是一個當你進入搵地板網上商店時存儲於你的電腦（或其他電子裝置）的小型文字檔。搵地板網上商店使用「曲奇」檔案，以便：
在你瀏覽本網頁時辨認你的身分
取得有關你喜好的資料、查閱及瀏覽行為、網上活動及互聯網的使用情況
持續追蹤你購物籃內儲存的項目，協助你通過結賬的手續
進行研究及統計分析，協助我們改善服務，更了解訪客及訪客的要求及興趣
提供切合你個人興趣的廣告，更有效地進行我們、業務夥伴及廣告商的促銷及廣告計劃
使你的網上活動更有效率，體驗更佳使安全措施更嚴密
搵地板網上商店使用「曲奇」檔案取得的資料可能不含你的個人資料。儘管我們可能取得你的電腦或其他電子設備的資料（如IP地址、瀏覽器設定、瀏覽紀錄及／或其他互聯網紀錄資料），但未必可以識別你的身分。由於非個人資料與個人資料混雜，就私隱政策而言，我們視有關資料為個人資料。在若干情況下，我們可以收集你的個人資料，但必須經你填妥網上表格自願提供，或於你在我們的網頁購買貨品或使用服務時收集。
假如你不允許「曲奇」檔案的使用，可在互聯網瀏覽器上作出調整。如你停用「曲奇」檔案，即表明你知道可能無法使用我們網頁的某些功能。
連線網頁
本私隱政策聲明只適用於搵地板網上商店。搵地板網上商店可能載有通往其他網址及網頁的連線點。 每當你啟動任何此等連線網址，例如點選任何廣告客戶的連線欄目，你即已離開了我們的網址；而你在離開我們網址後向任何其他團體提供的任何個人資料或任何其他資料，一概不在本公司的管控範圍內。 你須承擔一切瀏覽或使用其他網址的風險。
Privacy Policy
The privacy rights of any person who browses lookflooring.com.hk or registers to use the services or online content of the online store (hereinafter referred to as the “service”). We will ensure that the personal data collected, transmitted, stored and used will be processed in accordance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the “Ordinance”).
The term “personal data” has the meaning as explained in the Ordinance.
Purpose and use of personal data collection
You are not required to provide any personal information to browse or use this website. When you register to use the services or online content of lookflooring.com.hk, lookflooring.com.hk will collect your personal data so that we can provide you with services. You can refuse to provide your personal data to lookflooring.com.hk, but in this case, the online store may not be able to provide you with services. By providing your personal data, you agree to use your personal data in accordance with this Privacy Policy Statement.
The personal data collected from you by lookflooring.com.hk may be used for the following purposes:
Identify you and any accounts you open
To serve you
Identity verification and/or credit check
To process service-related payment instructions or collect outstanding balances for you
Process, bill, and fulfill orders to directly promote our services
Direct marketing of the products and services of our business partners.
Design the services you need
Conduct market research, statistical analysis and behavioral analysis
Conduct customer data analysis and analyze your shopping preferences
Design our website and content to suit your specific preferences
Provide you with customer service
Handle your complaints and account inquiries
Prevent and deter fraud
Audit
Disclosure as required by applicable laws, rules and regulations
Any other use directly related to the original purpose for which personal data was collected
Categories of Personal Data Collected
The personal data collected by lookflooring.com.hk may include:
- Your personal and contact information such as name, gender, date of birth, ID number, telephone number, social media link, email address, residential address, postal address and/or billing address;
- Your business information, such as company name and title;
- Your account information, such as the first and last 4 digits of the credit card account number or the user account number;
- Your household income and personal interests; and
- Your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other Internet recorded information.
Confidentiality, Disclosure and Security of Personal Data
Unless your written consent is obtained, lookflooring.com.hk will not use your personal data and contact information to trade for profit. The personal data collected and held by lookflooring.com.hk about you will be handled confidentially; however, if it is necessary to perform legal responsibilities in accordance with the provisions or requirements of the law, or to provide you with services, or to perform the original purpose of collecting personal data or directly For such purposes, the Company may disclose such information to the following persons (whether they are located in or outside Hong Kong):
Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory authorities, agencies or organizations
Company’s affiliates, sellers or contractors, agents or other service providers involved in the sale and marketing or administration of services, or the provision of goods/services
Any other person under a duty of confidentiality to the Company, including corporate group members, IT consultants, data processing contractors, auditors, accountants, or lawyers, banks, financial institutions, credit card issuers or collectors who have undertaken to keep such information confidential arrears service company
Any questions, comments, suggestions or information transmitted or posted by you in any part of lookflooring.com.hk, except for personal information, shall be deemed to be voluntarily provided to the company in the form of non-confidential and non-proprietary information. We have the right to use, reproduce, disclose, transmit, publish and/or publish such information elsewhere at our own discretion, including but not limited to providing such information for the purpose of developing and promoting services and meeting the needs of customers to any contact company.
Lookflooring.com.hk will use all reasonable efforts to ensure that all personal data held by the Flooring Online Store is stored in a reliable, secure and safe place.
We endeavor to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.
Transfer of Personal Data Outside Hong Kong
If operationally necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region for the purpose for which it was collected, or for purposes directly related to it. Any related data transfer will comply with the regulations and constraints.
Storage of Personal Data
Unless required by law to keep your personal data for a specific period of time, the online store will only keep your personal data until the original purpose of collecting the personal data or the purpose directly related to it is achieved.
Direct Promotion
Lookflooring.com.hk intends to use the personal data collected from you for direct marketing purposes. In this regard, the company needs to obtain your consent. The company holds your name, phone number, contact address, social media links, product and service portfolio information, transaction patterns and behavior, browsing history, program viewing habits, personal interests, and the company may use such information for direct marketing of our services, and the products and services of our business partners below, or the product or service categories of lookflooring.com.hk.
Lookflooring.com.hk can contact you by mail, phone, social media links, SMS, text/image/video message, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon notification from you, we will stop using your personal data for direct marketing purposes and will not charge you for it.
Using “cookie” Files
A “cookie” file is a small text file that is stored on your computer (or other electronic device) when you enter the online store. Lookflooring.com.hk uses “cookie” files in order to:
Identify you when you browse this page
Obtain information about your preferences, viewing and browsing behavior, online activities and internet usage
Keep track of items stored in your shopping basket to assist you through the checkout process
To conduct research and statistical analysis to help us improve our services and better understand our visitors and their needs and interests
To provide advertisements tailored to your personal interests and to more effectively carry out our, business partners and advertisers’ promotional and advertising programs
Make your online activities more efficient, experience better, and tighten security measures
The information obtained from the “cookie” file used by lookflooring.com.hk may not contain your personal data. Although we may obtain information about your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet log information), it may not be able to identify you. As non-personal data is mixed with personal data, for the purposes of our privacy policy, we treat such data as personal data. In certain circumstances, we may collect your personal data, but it must be voluntarily provided by you by completing an online form, or when you purchase goods or use services on our website.
If you do not allow the use of “cookies” files, adjustments can be made in your Internet browser. If you disable “cookie” files, you acknowledge that you may not be able to use certain features of our web pages.
Connect Web Page
This Privacy Policy Statement applies only to lookflooring.com.hk. Lookflooring.com.hk may contain links to other web sites and web pages. Whenever you activate any of these online URLs, such as clicking on any advertiser’s online section, you have left our website; and any personal data or any other information you provide to any other party after leaving our website The information is not under the control of the company at all. You assume all risks of browsing or using other websites.